a month ago
My spouse signed up three phones on pm last week. Can I get refer a friend points after the fact.?
Solved! Go to Solution.
a month ago
Thank you!
that was a fast response. And positive!
KEV
a month ago
just ask PM to add them back
Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
a month ago
HI @KingKEV
yes, you can. You have to ask the 3 newly signed up to login themself and open a ticket with PM support and ask them to add the referral code back to the account
submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage