Community

ORNGNBLK · 10-01-2025

Just got a follow up text to an email from a few days ago. It seems like certain PM users are receiving offers to switch to Koodo to benefit from a new device (Pixel 9) Although im not interested personally, thought I’d point it out to others who m...

ORNGNBLK · 08-15-2025

Not sure why, but all of a sudden, every time I reply to a thread, my posts are not showing up. I've asked CS_Agent for an explanation, but wondering if anyone else knows why this might be happening. All of my posts are Pro-PM, do not include any sol...

ORNGNBLK · 07-29-2025

I just ranked up to Deputy Mayor!I'm not sure what the threshold is/was but here I am. Congrats to everyone who uses this community for good, because life has too many negatives.Stay Good!

ORNGNBLK · 06-17-2025

Just wondering if anyone referred a new subscriber during the May 12-19 period (where the extra bill credit and extra referral bonus were offered) AND has received their $15 (one time) credit yet. The fine print said it could take up to 45 days, and ...

ORNGNBLK · 12-23-2024

A HUGE Thank You to literally everyone who participates in the Lounge and the Community. Your questions, comments and solutions are so vital to the success of PM. Although some will say that PM has "no customer service" I am confident to refer people...

ORNGNBLK

I can say with 1000% certainty that while I was in Mexico, my wife had to dial 0+1 and then ten digits to make a call back to Canada. This would suggest that while connected to the MX network, the phone took on a Mexican identity of sorts. It was the...

ORNGNBLK

@Scottykenora To receive calls, ask the caller to test by dialing a 1 before your 10 digits. I’ve heard that although you are still covered under your plan, the phone is considered to be “long distance” based on its physical location. Curious to kno...

ORNGNBLK

@Sandeep2111 eSIMs are not transferable. You will have to download the PM app to the new phone you will be using, log in to your account and purchase a new eSIM. Once PM recognizes you as a current subscriber, you will receive a credit back for the...

ORNGNBLK

@Leia63 If you have a physical sim, a can/us plan and the seller is able to allow you to put your sim in to test the phones capabilities, that would be your best bet. With your physical sim in the refurbished phone, If everything seems to work (cal...

ORNGNBLK · 10-31-2025

@PieR2 You can verify your plan details by checking the my account page and subscription breakdown. If you have the can/us/mex plan, you still need to treat it like a long distance call by entering the country code and the plus sign (actual plus si...

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Koodo switch / Google Pixel 9 offer

My replies are being automatically rejected

CONGRATULATIONS TO MYSELF!

Anyone received their $15 Referral Credit yet?

Heartfelt Thanks

Re: No service

Re: No service

Re: Transfer ESIM from old phone to new phone.

Re: Transfering Sim card to unlocked phone while in US

Re: Can't call Mexico