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Try to call to Canada from Mexico and operator told me call can't be done???…I have an iPhone SE  and canada-usa-mexico plan

Hi…I will be in Mexico for a month in January.  I would like to use my phone at the airport to book a Uber…need tips to do that…do I have to buy a sim. Ard with data? Or else…because Piblic Mobile do not offer international plan ouside the US…??