Is it normal to have not yet received my 5% in points accumulation owed for my March 5th renewal? I got my referral points right away, but the 5% points on my spend has not yet been applied. I messaged support and they said it takes 3-5 business days...
I went to cancel and got a retention offer. If you're thinking the same, check it out. If you select the Unsubscribe button (under Manage Subscription), then select a reason you're unsubscribing, on the next page you may get a retention offer of $3 o...
Anyone else getting this when they open the Public Mobile app? Seems like a marketing ploy, as the deals haven't really changed in over a week and I fail to see how all of the sudden the servers are crashing. Funny though...
What phone are you using? And is the software up to date? The US shut their 3G networks down, so in order to make phone calls you must have a VoLTE compatible device.https://www.publicmobile.ca/en/on/get-help/articles/volte
@Phil_Adelphus Bingo. The root of this problem is that Public Mobile is hellbent on calling auto pay "subscribe". If they just called it what it is (auto pay), this confusion probably wouldn't exist.@Vivekkkk But yeah, at the end of the day if you lo...
If you're getting a call recording that says you need to purchase roaming, that likely means it's not a VoLTE issue. If your phone wasn't VoLTE compatible, you'd just get dead air (the call wouldn't connect, no error message).Which add-on did you pur...
My dad was using that exact device on Public Mobile up until 2 weeks ago when he finally switched because the android version (9) was so out of date that he couldn't download many apps anymore.I'm about 90% certain that I tested VoLTE on his phone an...
