@kgli As you are a new customer experiencing issues with activation you have two options for support.1. There is this live chat support that is specifically for new customers experiencing activation issues: https://services.telus.com/chat/publicmobi...
@Ftflyboy As others have suggested try clearing the cache and browsing data and then login to your account using an incognito window. Make sure in the top filtering that you have it selected to display all of the available plans.If the website or the...
@MamaBear_6 Since your phone doesn’t have VoLTE support you won’t be able to make calls on AT&T. Since T-Mobile didn’t work immediately for you for calls, try going into your voice and data settings and select 2G GSM while you are connected to T-Mobi...
@Twins23 Have you ever had multiple PM accounts attached to the same card? Only customer service can help you if you suspect that you are paying for multiple accounts but didn’t sign up for them. Before reaching out to customer service please login t...
