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MSS Messaging requires phone #

Oldmeemers
Great Neighbour / Super Voisin

I am not getting texts from Public mobile. Message comes up

Press settings, go to phone settings, and enter your phone number

Primary or secondary will not save. I don't know how to use this. Please, can someone call me?

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@Oldmeemers  There is no phone support with Public Mobile, if you need customer service then send a private message to support using this link, it's pre-addressed so just type in your problem and then send. An agent will reply at the envelope icon top right of this page, or tap your avatar to access messages if you don't see an envelope.  They may take an hour or two to respond, sometimes longer.  Here's the link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Mxt
Good Citizen / Bon Citoyen

Hi @Oldmeemers 

Please turn off your phone, take a physical sim out then put it back and turn it on again. Hope it help.

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