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Forum Posts

Service

I can not connect to internet using data. Comes up can not connect. I do get updates to email etc when I’m out so some of data does work. I have I Phone XR and not tech savvy. I need help or will cancel and go somewhere I can get some help! is there ...

pammyl by Great Neighbour / Super Voisin
  • 118 Views
  • 11 replies
  • 0 Bravos

US

I have been in Florida since mid November. I continue to pay for my plan but I didn't buy any US minutes. So I obviously cannot use my phone for calls or texts. I do keep my phone charged for wifi emails and facebook etc. Public mobile has sent me CO...

LG3 by Great Neighbour / Super Voisin
  • 92 Views
  • 10 replies
  • 0 Bravos

Phone number change

Hello, A friend tried to change my phone number for me and its not working can I have it just switched back to the original please?The number that was tried: xxxxx Original Number: xxxxxxxxxx J hxxxxxxDOB:xxxxxxx

hlaj by Great Neighbour / Super Voisin
  • 88 Views
  • 8 replies
  • 0 Bravos

Resolved! Caller ID

Is it possible to add a name to my caller ID? If so, how? TIA

deannehall by Good Citizen / Bon Citoyen
  • 72 Views
  • 4 replies
  • 0 Bravos

Service not functinoing

My service is not functioning. I received a text message from Public Mobile earlier stating that payment has not been received and that I'm to log into my account and make a payment. My account is setup on Autopay and when I log in, it show that ther...

leelehoux by Great Neighbour / Super Voisin
  • 114 Views
  • 13 replies
  • 1 Bravos

New SIM only recieving certain calls and texts.

I just switched to public mobile a month ago, and I have been having SIM card issues since. (Note that I have tried getting a different SIM card and had the same issues with the second one too). I am able to get calls from certain people, but from ot...

jennakubs by Great Neighbour / Super Voisin
  • 76 Views
  • 9 replies
  • 1 Bravos

Resolved! Can not reset the password

Hello My email address got deleted for my account login before i could change it , now i cant reset my login and update my payment . Please can you help me outMuch appreciated

SzaboArpad by Great Neighbour / Super Voisin
  • 85 Views
  • 8 replies
  • 1 Bravos

Resolved! Buy a Phone with public mobile

Hi guys, I searched how to buy phones through PB plans, and I reached out to this link: https://www.publicmobile.ca/en/bc/phone-section#phone-start. The main question is that if I want to buy, e.g., iPhone 13 pro, PB doesn't have any offer? All the p...

Son73 by Good Citizen / Bon Citoyen
  • 58 Views
  • 3 replies
  • 0 Bravos

Resolved! HELP! I am trying to return as a customer and can't

HI I used to have an account here and I switched to Telus and I want to switch back. I purchased a new sim card but it wont let me login to my old account and will not let me create a new account because my phone number is already in use with an acco...

shawncharro by Great Neighbour / Super Voisin
  • 147 Views
  • 11 replies
  • 0 Bravos

NO service

I have not been able to receive calls, when i am called it says that my number is either out of range or service, it says its a foreign number.

husna_bk by Great Neighbour / Super Voisin
  • 89 Views
  • 12 replies
  • 0 Bravos

Resolved! listening to Voice mails

Hi, I have received a voice mail, but I am unsure if I play it, would I be charged or not? My current plan is 25$ /month, so is it free to listen to the received voice mails, or if I want to hear that, I would be charged?

Son73 by Good Citizen / Bon Citoyen
  • 76 Views
  • 8 replies
  • 0 Bravos

Atleast 3 spam calls every single day.

Ever since i switched from fido to public mobile im getting bombarded with spam calls multiple times every single day different numbers each time, and they all leave voice messages so my inbox is always filled. And now i find out that public mobile m...

G00ber by Great Neighbour / Super Voisin
  • 132 Views
  • 13 replies
  • 0 Bravos

How many people actually get paid from public mobile?

Hi everyone, I'm curious about what it takes or how much help or contributing to the community that you give to get credited from public mobile. How many people have experienced this and what qualified you to get whatever amount you received?

guitarpickr by Good Citizen / Bon Citoyen
  • 200 Views
  • 15 replies
  • 4 Bravos

Activation problem

I just got a new simcard at Walmart. Account was activated. Came home and put in my phone. After 2 hours..... Nothing. Keeps saying line not activated. What is the problem here.

Johanghaz by Great Neighbour / Super Voisin
  • 71 Views
  • 6 replies
  • 0 Bravos

Payment info

I need to ensure my payment info is not attached to any other account, other than mine. I do not have access to the other account, but I do have the phone number and obviously all the billing info, since it is my card. I need to speak to a Public Mob...

RhondaLee13 by Great Neighbour / Super Voisin
  • 71 Views
  • 8 replies
  • 0 Bravos

Credit Card Expired - Balance Owing

My credit card expired and my account now shows that I owe $25. I updated my credit card information for future autopayments. Will the current balance owing automatically be paid on the next payment cycle (i.e. total $50 payment) or do I have to make...

UJ by Great Neighbour / Super Voisin
  • 58 Views
  • 5 replies
  • 0 Bravos

Question for Oracles, moved replies

Hi Oracles, For those replies you moved to those Oracle archive thread (sorry, don't know the proper term or name of that thread) , would that reduce the post count from the one who replied? I see you try to clean up those unnecessary replies, like t...

hTideGnow by Mayor / Maire
  • 73 Views
  • 4 replies
  • 0 Bravos

Resolved! Auto Pay issue

Hi there. I would like to change my debit card I use for auto pay with a credit card, but when I remove the auto pay and try to set it again with the credit card, it does not allow me to enter new card and simply provide the one I entered at first pl...

arashrocky by Good Citizen / Bon Citoyen
  • 388 Views
  • 48 replies
  • 0 Bravos

My payment voucher doesn't work

What do I do when my payment voucher pin's don't work? I've been paying my phone bill like this for years and for some reason its not working this time. I tried both the 12 digit 'voucher' number and 'PIN' numbers on the receipt, none of them work. I...

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