I have an s22 ultra and have noticed for quite a few months my data is
extremely slow almost to the point it isn't working and had been
inconveniencing me quite bit, sometimes I have to try and load pages
several times and then it start working and s...
Hello, I am looking into a plan that I can use in the States since I am
living in the States for up to six months at a time. Does the "50$
Unlimited Canada-wide/U.S. minutes + 10GB data plan" allow me to make
calls and texts within the States, and fr...
Since the wind storm a month ago, our household and neighbours on Public
have had next to no signal in certain Ottawa neighborhoods. All incoming
calls go straight to voicemail, and outgoing texts/calls mostly fail. PM
signal bar sits a 1 or 'no sign...
HI, I just set up a friend for Public Mobile. I haven't done that for a
while and I never used the friend referral code before so I had to skip
it. Now my friend is all set up on Public mobile but now I want to
register my code so that we both get th...
I got message from public mobile that my registered credit card is going
to expire soon. I tried to update my credit card, there's literately no
place to do that. I tried to remove the card and add it back with the
new expiration date and CVV, the we...
Hi,I want to change my cell phone number and wanted to find out what is
involved and what the ramifications are.A few questions:1. Do I loose
any of my current benefits? ie extra data, extra minutes, auto-payment
benefit etc.2. Where on the website d...
Hello,In fact I did forget about my password and I tried too many times
that my account has been desactivated.What should I do to
reconnect.Otherwise how could I have my account number of the offer (14
digits) ?This too urgent, please try to reach me...
Every single time my partner travels from Canada to US (alaska) the US
add ons and roaming doesn’t work properly. The “Community Service” to
create a ticket and try to receive help is SOOOO convoluted for another
person to assist him (while he’s trav...
Hi I added the $20 US roaming and data bundle and it has not worked. I
posted extensively to the forum looking for help but nothing worked (see
exchange in forum). In addition to what I posted I upgraded to android
11 and reset the phone. My phone wi...
On auto pay... plan date yesterday. Also changed plan same day
(yesterday) and paid new amount as well (so still have credit). Still
showing expired and some internet secure apps like 'square' still will
not work. I need this fixed. Please help.Thank...
I paid $50 for June and now the plan is overmy account has been
suspended because I haven't paid for the next plan(July) yetBut I want
to use the $35 plan for July instead of the $50 plan I used in JuneSo I
tried to change the plan and pay on the sit...
I changed my plan to have the unlimited Canada/US plan and now I’m in
New York City and nothing works. I got no data, no phone or text but
have been paying for this plan the last 2 months. I’m not impressed.Am I
supposed to do something to activate i...
I have been trying to log into my account to no avail. no one has
contacted me for a long time. The account says locked out Everytime I
try to enter the password I had saved specifically for Public Mobile And
now they are charging almost double of wh...
I would like to keep my existing public mobile number and transfer it
over to my new Koodo account. However, my phone and PM sim card were
lost so although my PM account is still active, I am not currently able
to receive an SMS text to port the numb...
I had my phone stolen then suspended my account until I received a new
phone and sim. When I reactivated the account and changed the sim I was
billed in full without the rewards I had been receiving for several
years. What should I do?
I followed the instructions to insert my new Public Mobile sim card and
the existing number seems working. However, I'm only able to make
outbound calls with the Public Mobile SIM but cannot receive any
Hi there, My friend, Ref. No. xxxxxxxxxx, who referred me to Public
Mobile on May 16 has not received her credit points, I have not got my
$10 credit up to now. Please check and let me know when can we get our
Yesterday I was told my number was changed to a specific new number and
now when people text me it says it’s a land line ?!?? Like seems like
this company has crazy amount of people complaining about the service
here?! I spent hours yesterday trying ...