2 weeks ago
I need my puk code
@Becca5 wrote:It says sim is locked and that I need to put in my PUK code
It says sim is locked and that I need to put in my PUK code
@Becca5
Then you will need to contact customer service agent:
Send a ticket via the chatbot to customer service agent (CSA) via link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
It will take up to a few hours for CSA to respond.
What is the exact message shown on your phone? What is your particular situation? There are a couple of different unlock codes.
