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Wrong add-ons

Jennelyn
Great Neighbour / Super Voisin

Please help me I press a wrong add -ons 300 international long distance minutes, instead 100 international long distances Philippines minutes. 

IMG_4440.png

they took my 15$ payment already. I want to cancel and do the 100 international long Philippines minutes 

1 REPLY 1


@Jennelyn wrote:

Please help me I press a wrong add -ons 300 international long distance minutes, instead 100 international long distances Philippines minutes. 

IMG_4440.png

they took my 15$ payment already. I want to cancel and do the 100 international long Philippines minutes 


Public Mobile doesn't usually offer refunds with purchase of plans are add-ons being final sale.  Any posssible considerations will be done on a case by case basis, so please open a ticket using the chatbot to ask a customer support agent.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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