I was trying to first time register and things were going ok, until after I entered my password and clicked 'continue' and web server error came up .. it was for the 'host'. I am doing this all on my laptop/desktop and the internet didn't get disconnected. Using goggle chrome.
The page suggestion was to try again in a few minutes, so I did maybe 4 mins later by pressing the web browser 'reload'. I had no idea on "what exactly was the step to try again"? Then logged into my account, but not able to see my public mobile acct #. I know from talking to someone where I bought a SIM card they said to make note of that acct #, in case I needed to return the SIM (they need #), though they prefer not to refund SIM cards. The only thing on my dashboard was a few things and I added my ph#.
Has anyone had a server error with the host? I have a screen shot if that's helpful? I am asking the community as the steps for trying to submit a ticket wasn't working 😞
More importantly, can someone help me -directions on WHERE to find my acct#? Not sure I want to buy a plan and pay until I know things are ok, now and future reference of acct # is great.
Things are usually fine with me and the internet but not this time. Grateful for your help with my few questions. Thanks.
