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softech
Mayor / Maire
since ‎03-30-2019

User Statistics

  • 26,660 Posts
  • 4,889 Solutions
  • 13,079 Bravos Given
  • 30,322 Bravos Received

User Activity

The wait is OVER!!!

Wednesday
Everything is new this morning!! new plan : 5G and 4G , no worry, 3G plans, $25 and $15 are still there, they just hide it like beforenew app: working nownew login: single login for My Account and My AccounteSim: yes, it is realMy Rewards site is gon...

My Account/My Rewards sites are both down

a week ago
PM My Account/My Rewards sites are both down at the moment But this is an issue with Telus servers, Telus and Koodo My Account are also down.  So, I anticipate that this will be resolved soon, at least with highest priority.   Add:  Telus Contact Cen...

Chatbot submission is down

3 weeks ago
  Wonder when it will be up, any ETA? We are currently experiencing an issue with our ticket submission form.  

Bravos to CS Agent

04-06-2023
For those who don't have Faith to the ticketing system, here is a Fact:  I opened a ticket using Chatbot with PM support at 12:45PM , got a reply at 12:54PM, 9 mins Bravos to @CS_Agent team and @Denise_P  for the speedy reply 

VoLTE - Phone Compatibility (Community members test results)

04-04-2023
 It's great VoLTE is finally here!! Many Community members have confirmed their phones are working but some are not.Here is a summary I have kept.  Reply this post and I will try to update this first post as I see more and thanks all for sharing [upd...
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