@Jackie101 Unfortunately, a few customers are still having issues with updating credit card information.Here is some more information:Log out of your account and relog in before updating your cardIf you attempted to update the same card multiple time...
@haejin The website is finicky. You could try a different web browser, clear cache or incognito mode.Recently, a few customers are still having issues with updating credit card information.Here is some more information:Log out of your account and r...
@maddie22 More information may be helpful.Did you port over your number from another carrier? Are you able to receive phone calls? what about data?Did you respond yes to your original carrier's port confirmation text?
@WisdomCookie wrote:Are points equivalent to the old program?@WisdomCookie Unfortunately, the programs are not equivalent. With the points program, you will not be receiving monthly $2 autopay or up to $5 loyalty rewards. Each month, you will recei...
@Cantrese55 Looks like a incomplete port. I will private message you the Telus team porting team number. They should be able to restart porting request.
