FIDO Charges DECLINED PAYMENT

[Appwarez]

Hello there,

I have change my service provider after 3years from the FIDO and applying a charge related to a declined payment without prior notification or consent, despite my account being officially closed. This practice violates transparency and consumer protection standards.

Received the next month bill C$70 for payment declined. but officer in charges declined my suggest but agreed 50% off it, but i have not agreed on it.

How could it sort this out this matter. your suggestion would be welcome.

Regards

[Sal888]

Speak with Fido customer service and if your billing issue hasn't been resolved open up a ticket with CCTS.

[slusagm]

Who charged.you a declined payment charge? Fido?  PM does not have such charges.  If you rolled back a PM charge, it will only affect your service and PM won't give you a declined payment charge. If yoi5sre talking about Fido or other company charged that , you are in the wrong place to talk about that 

[BKNS27]

@Appwarez 

Did you port into Fido or PM? Your title and description is confusing.

You should contact the carrier you are porting into.