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Wifi

Brenda-56
Great Neighbour / Super Voisin

I have no wifi or internet my boll automatically comes out if my account and it is always paid

3 REPLIES 3

funpig1
Town Hero / Héro de la Ville

@Brenda-56 

Make sure your internet is turned on and your mobile network is set to Public Mobile. Reset you network or restart you phone.

If all else fails, contact a customer agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Good luck .

Yummy
Mayor / Maire

WiFi has nothing to do with PM service.

Internet through DATA is different story as PM provides that if you have enough data. How about other services? SMS/calls?

Phil_Adelphus
Mayor / Maire

@Brenda-56   Do you mean your cellular data is not working, or do you really mean wifi (which is not provided by Public Mobile)?  Are voice calls and texting still working?

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