Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Do I lose all royaty discount and auto pay incentives and pay full original monthly fee after moving to the new points program?
I purchased 1 GB of data using rewards; in my account, I can see that PublicMobile effectively reduced my rewards points, but I have not received the data. My phone shows, an exclamation sign next to the connection icon when I try to use data. Public...
Is there a way to buy additional points? I wanted to redeem something worth 25 points but only have 20 points right now. I’m wondering if there’s a way I can buy or earn 5 points fast.
How do you earn points with new programs
I am planning on switching plans to the cheapest plan. $15 / month. Will I still be able to use the 240GB 'bonus'?I have been a loyal customer for over 10 years. It is sad they are removing the old rewards system. Will have no choice but to switch...
What’s the best and fastest way to get rewards ?
I have the old point system Currently I save $10/ month ($5 for refer, $2 for paying by CC and $3 for years I have been with Public) How many points will I accumulate monthly now and will I have to physically go online to redeem points every month ...
Is it possible to implement a functionality where we can subscribe to a specific reward and claim it when we have earned enough points? This would be really convenient not having to log in and check every once in awhile to see if we have enough rewar...
Is it like each post and comment award you 1 point?https://productioncommunity.publicmobile.ca/t5/Announcements/Introducing-Public-Points-Rewards/td-p/778425
My current discounts have been:RewardsLoyalty- $3.00Subscription- $2.00Refer-a-Friend- $3.00 When they make the shift will that ALL be gone? I had a feeling telus (who owns public) would do this eventually. Cheeky. Their idea is to just get people pa...
I have a 20gb per month I pay every 3 months. Every 3 months I got $21 in credits , my plan cost me $81.00 every 3 months instead of $102.00. If there is any extra for me to pay once reward plan is in effect I will refuse to stay with PM. I been wit...
I shared my referral code with my brother and got him to sign up with public mobile but he wasn't able to use my code does this still count as an eligible entry
Hello,I am being forced onto the new rewards program and was told I would get 240gb of bonus Data. It has shown up on my account but it's only 5gb. Chat bot says they never say how much it was going to be, but I have the text message. I did downgrade...
I have not yet received a text or email advising me of the change to this new points program. My spouse is on the same program as I am, and he received a text advising of the change, but I did not. With the old program I am current under ($25 per mo...
So, I held on all the way with the old system, and now they’re forcing the new points system, they are giving me all this data as a bonus but I don’t really need it, except for i don’t actually know since I’m on the 75gb plan now and didn’t run out. ...
i have a question about the new rewards ,my plan$13 ,i have $2 autopay $5 referrals and $5 loyalty .so if starting the new rewards I will lose $2 autopay and $5 loyalty each month?and I will be pay $13-$5referral +tax?thanks
Free 5gigs of data
Where do you find your list of referrals in the new app?
How will the bonus data be added to existing accounts. And will all bonuses such as referral and loyalty no longer exist?
Understanding the Public Points™ ProgramWhat is the difference between the old Rewards Program and Public Points Program? What do I keep? What do I lose?For detailed comparisons and what changes to expect, please refer to our current help articles.Ho...
Hi! Just wondering what is the benefit of the new program and what is the disadvantage of it?? I don't have lots of points. I care about the referral rewards that I have (which is no change) but what about the future referral?? Yearly and royalty...
Hi team,I will travel to another country for 2 months. So I would like to stop the payment during that time, could I ask if I just need to unsubscribe? And can I re-subscribe when I back to Canada?Btw, for the reward plan update, it's really a pain t...
Hii just enrolled a family member and used my referral code. I was making sure my referral was entered but we were having issues with payment I kept having to reenter my referral. When payment finally went through I’m unsure my code was still there. ...
With the move to public points, I was wondering if the points I get can still be automatically applied to discount my plan, or if I'll have to do that manually every month?
Public mobile moving me from old plan to new plan. How much reward point I will get new plan. I am getting 8 CAD credit every month now as shown en in screenshot. My worry is I am going to loose lot of credit. This is how public mobile trat 5 year lo...
I received the bonus points today for transferring from old rewards to the points system. Here is my question: I have a couple of free non-expiring 2GB data given from previous years and now some bonus data with expiration. When I use up my plan data...
Tricked into upgrading my plan before they pulled the rug on us loyal customers. Don't need the extra data especially since it's time limited but I want it based on principles.
Hello, I have been with PM for 6 years. I am only on the $15/month plan. My rewards with autopay, referral, and loyalty total $10/month. So every month I pay a mere $5/month plus tax.My question is, when I get switched over to the points system, what...
So I got a text offering me 240G of data when I'm under the impression i'm on unlimited and would never need that amount anyway, in exchange for my rewards discount.Now trying to read through the comments I'll be moved to this points and may get a $1...
I just received this referral add-ons. Even the data is useless to me because I have a lot of data already but I'm curious. Where does it come from? I had 2 referrals
