Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Having heard good reviews about community mobile I opened an account with them only to learn that I am not able to install the app on my iPhone registered in Norway. I am thus not able to complete the sim registration. I learned this after paying for...
I tried to resolve this online, bu the chat has no humans, and the link to submit a ticket is a 404 error in all my browsers.
Hello, I lost my credit card and I forgot to update in PM account. Today my phone number is out of service. But I am not able to login. It looks like the system is down. How can I update it ?
Hello,Instead of buying a new physical sim card. Is it possible for me to use the old sim card number. I do not know what the number is. What are my options. I would like to de-activate so no-one can use my SIM CARD.Please let me know. My email addre...
When I enter my password to sign in it loads a "We’re sorry, but this page is currently unavailable. Please check back again soon. " Is this scheduled maintenance?
@CS_Agent Hello my network is not working (data or voice) at all since this morning, I tried to restart my device multiple times, also tried your guide with the chat bot (reset network settings etc). Still not working. Is there a problem with your ne...
Can not log in to my accountI getting this message OOPS! This page is down or unavailable for maintenance. Click below to return to Login Page., and I can not update my payment.my phone is not workingplease help urgently
I wish I could talk to a real person. This AI Chatbot crap is so frustrating. Anyone know a number to call to get an answer to my issues?
Hi,I just subscribed to Public Mobile and have been charged twice.How do I get the second charge canceled?Rita
Public Mobile down, I can't make a payment. Any
HiI was referred by another public mobile member, it's been a month but both of us did not any credit for credit, wondering what happens?ThanksTony
Trying to make a payment. Subscription on hold. ? Any info?,
I’m trying to make a payment to my account to get my services back on, but I keep getting an error even when I dial *611 I get an error when making a payment as well anyone else?
I have difficulty adding my new bank card to my account although I have my login information but when I login I can’t find any option to add my new bank card
My phone has to be paid today, so as I am trying to add the card that is valid and isn’t expired onto my account it’s telling me it’s wrong etc when it isn’t as I have been typing the card that’s in my hands into the right boxes. Then, as I’m trying ...
I am going out of Canada for 1 year but i would like to keep my phone number i just wanted to know how to do that and what is the cheaper way to do that.Thank you
This service is horrific. I’ve tried @CS_Agent. Tried chat, searching help articles etc. I keep getting booted about, getting error codes and forced to repeatedly log in and go in circles. Complete BS. All because my service has been suspended even t...
Currently oversea for more than 90 days. Phone (SIM) is not active. Despite autopay there is no withdrawal to keep my phone number and service. I don't have access to the email because I'm outside Canada. How I can keep my number, service?
Hi, I tried to sign up with PM today, but the app is stuck at a message saying "subscription not activated, contact a customer support agent". The subscription fee has been paid (confirmed with my bank) but I've not yet got to the stage where I can d...
my plan was changed without my approval. can I get it changed back, please.
I purchased the unlimited US talk & text plan with 3gb data. Just wondering if this plan applies to my main number and alternate number? I see the add on under both numbers but purchased it under one plan only
Hello to who can help me,trying to activate my new PM account and i filled in everything on the PM app; I was trying to activate the eSIM and my old number is from koodo.at step 6 after trying to port my koodo number, it says a error message saying s...
Hello,Because I often work out of cell range, I decided to switch my service to Koodo a few months ago since they offer Wifi calling (or so I thought). My device is however not supported, and all I've ended up with is a more expensive post paid produ...
My daughter has $15 100 minutes service plan. It was just a few days into after the beginning of her service plan when she was unable to complete a call receiving a notification that her minutes got used up.She is not using her service for calls - ...
Hi, so I wanted to change provider and keep my phone number by transferring it. I decided to wait u until the end of my subscription but I couldn't transfer the number because my account with public mobile was inactive. (I didn't signed up for the ot...
Hi, I just purchased a physical sim card but I cannot activate my account as it's locked on the eSim card. Could you please remove the eSim card from my account so that I can activate it with my physical SIM card please?Also the previous agent I talk...
I purchased an incorrect add on (1000 U.S. Long Distance Minutes) by accident. How am I able to get this add on removed/refunded?Thanks!
I was very disappointed in the lack of coverage in NY and PA while traveling recently. I paid for the 15 day add on for talk/text and data but only had coverage for any of those things if I was in a larger community. If you travel with an RV you don'...
MY CELL IS LOCKED, HOW CAN I GET A NEW PIN
| User | Bravos Count |
|---|---|
| 440 | |
| 310 | |
| 221 | |
| 177 | |
| 113 | |
| 74 | |
| 74 | |
| 73 |
