05-29-2024 07:38 PM
I changed my subscription 2 weeks ago and was supposed to take effect 2 days ago and never did. How do I switch my subscription? Help please
05-29-2024 07:57 PM
I opened a ticket. You're an absolute legend. Thank you again for your help.
05-29-2024 07:50 PM
@Jon1980 did you check your credit card if PM charged you the old amount or the new plan amount??
and it might be a browser cache problem and you were not seeing the correct info. Login My Account using Incognito mode and check again
if really a wrong plan was renewed, ask support to check and see if they can help.
Please open ticket with PM support: