Can I merge rewards points from old PM accounts

[Mackcurran]

I have had a number of accounts with public mobile over the years and am just enquiring if it is possible to merge my loyalty and rewards into my new most recent account somehow. Public mobile really needs to add the feature to have multiple plans under the same email address..

[EB0]

Simple answer it’s not possible with the old reward system or the new points system.

As far as I know, you can not move balance or points from one account to another.

[Dunkman]

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@Mackcurran wrote:

Is support able to credit rewards points from my previous accounts and add them to my current account though?

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@Mackcurran 

I doubt it.  You can try CSA, but highly unlikely.  

[Chalupa_Batman]

I just want to be clear. Which points or rewards are you speaking of? The one where it's $1 per month for the first year then $2 the second year then $3 the third... up to $5 a month plus $2 for auto pay? Or are you talking about the More The Merrier gifts that includes data and Intl minutes??

[Mackcurran]

Is support able to credit rewards points from my previous accounts and add them to my current account though?

[Chalupa_Batman]

Hello @Mackcurran 

Public Mobile cancelled everyone's Loyalty Rewards they EARNED and replaced them with Public Points that are worth a very small fraction of the previous value. 

And no, it's one email account per address. It's always been that way and they'll never change it.

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Pro...

[fixin1]

@Mackcurran - You cannot at the moment, but you may be able to ask CS_Agent as a future suggestion:

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