Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Public mobile is at it again cleaning out customers pockets just got this text informing me my plan will go up $3 , this after removing legacy rewards then reducing points value and adding 911 charges and now this lovely new unnecessary $ grab to old...
Which add-on do I need to call Japan from my mobile # in Canada
My phone died and I had an e Sim so I had to get a new e Sim and number so I can't log into my account because it sends the cocode to my old number please help
puk number I need please Iam locked out on my phone
I had to renew my account on a new credit card, but the system won't accept any changes to my credit card information.
Not receiving 6 digit ever safe code . Code is being send to my old phone number . I cannot log in as I am not subscribed my plane need to renew .Code is not being sent to my email either Please help
Not able ro file a request file or wtv the name of the proxedurales are named exacrly please help sim card unusable samsung a06
duplicate thread: Please continue discussion is previous thread.
Can't submit a ticket to require my puk number!!!!
I lost my phone so I have new phone new Sim but can not remember my password for my account. So how do I activate my Sim so I can get my Gmail back to recover all of my stuff. Very frustrating that I can not call anyone for support
I have a 27 dollar plan and just renewed it but would like to upgrade to a 40 dollar plan with the 60 gb. Would public mobile apply what I have given already towards it? Yours truly, Believer1Lover.
I have an iPhone 11 and I am wondering if it will be compatible with the network after the 3G shutdown or if I will be able to keep using this iPhone 11 with Public mobile or do I need to switch to Koodo or Telus for coverage after the update
I’fe switched from iPhone 16 Pro to 17 Pro and now I need eSIM. Can’t use physical SIM for 17 Pro. What do I need to do? Thank you.
Hey all,I have been a PM customer for years but wanted a new account and phone for a simple one for my kids. I got a new SIM and tried to activate it but it does not work (I tried on my other phone, and it did not work there either). Also I can't l...
I need help.. I made a mistake that I paid two times for my useage today. How can I get back overpaid one? Or is there any way to paid it in advance for next month instead of getting back?
How do I cancel this account
howdy folks so public mobile over charged me when I joined I had a referral code but I was supposed to get 10$ off thank god I didn’t post my phone number over from bell this is so frustrating
Hiim switching from iPhone 12 to IPhone Air and it says it not able to transfer my eSIM into a new phone and says that have to reach Public Mobile. can you tell me what I need to do in order to activate my number on new device?another option is to sc...
My phone has no old provider’s SIM card anymore cuz that one is cancelled, but my eSIM from Public Mobile isn’t working either. What do I do? Do I even have an eSIM. I’d love to actually use my phone
I PAID FOR MY PLAN BUT I COUNT GET THE ESIM
I have a second account and phone number with Public Mobile which is very much active and working. I forgot which email address I used for signing up with that account and when I try to get a login code from PB, PB does not recognize my number (issu...
Why is my data not working? Message saying carrier temporarily shut off data? Why?
When I try to sign in to the mobile app it just cycles back to the sign in page.
I’m looking to set up an account
For the last 2 weeks, I have been experiencing the audio cutting out during my phone calls and the occasional loss of internet. Is this a Public Mobile issue? Is anyone else having this problem?
I HAVE A NEW SIM CARD BUT CAN NOT REGISTER IT, IT TELLS ME THAT IS THE CURRENT NUMBER, I DO NOT KNOW HOW IT GOT THERE OR WHERE TO GO FROM HERE??? THANK YOU ANYONE WHO CAN HELP
I suddenly lost Internet access this morning (Surrey, Burnaby, Vancouver) seems that texting works
I am not getting a porting authorization text. I've been going thru this since yesterday. Freedom mobile sent a new request today, but I can't get text. My signal is spotty at best (which is why I'm leaving PM) How do I contact PM directly for a man...
