Hey! So I signed up for a new plan on Friday. My month reset on this
past Saturday. October 8. I received a text on Sunday, Oct 9th that said
I have used 75% of my data. My new plan is 8 gigs. This doesn’t sound
right to me. But I am still seeing my ...
Hello my name is Albert and my father gave a referral code to me to use
so we can both benefit from the $25 promotion that was ongoing up to
Sept 30 but my father and I don't see the $ 25 ( $5 off every month up
to 5 months) on our upcoming bills. We...
Good morning.I would like to switch my daughter's phone from Koodo to
Public Mobile. What are the steps to take? Will it require a new SIM for
the phone? Also is it possible to only add one of your plans or add ons
to her phone with Koodo operator? T...
My account got deactivated. I had to activate another account. A message
was sent saying insufficient funds. I have a automatic deduction from my
Mastercard and this was confirmed by Mastercard that this was public
mobile who had the account deactiva...
I want to sign my wife up for a Public Mobile Account. I get to the end
of the sign-up process and my credit cards are not accepted. I tried two
of them, including the one I use for my account. I have entered all of
the info properly. I used a differ...
I purchased a talk and text Add-On for the US last week. When I was in
the US, calls and texts didn't go through. Why? I wasted my money for
nothing. Can someone explain what happened. Did I do something wrong?
Thank you for your help. Jan Hartford
HI, How do I register for 911 Text Services? I had surgery on my neck
and I am unable to speak. I was told to register for 911 text, but the
website is outdated and I can't figure it out. Could someone guide me on
I am located on Prince Edward Island. I have a Public Mobile plan which
includes data. Since Fiona, I can’t access / use this data. Are others
having problems with there data usage on the Island or elsewhere?
I want to forward calls from a specific phone number (the intercom) to
my houseguest's mobile phone so they can answer the door while I'm away.
Is there a way to do this?I do not want to forward all my calls, just
the ones from this number.
Hi, my parents' $15 plan originally had unlimited incoming calls. For
some reason, this month, their incoming calls started using up their 100
minutes, so now they don't have many minutes left within the first few
days of the billing cycle. I am wond...
Hello,I have used xxxxxxxx to reset password, and it said Success (see
below). But when I go to My account using the new password, it didn't
work.Could you please help ASAP as i need my phone to access my work.
Regards,Shenyi Edit by Dunkman: removed...
How do I change the email associated with my Public Mobile account? My
account is tied to an email that no longer exists, so I cannot log in
because I can't verify my identity. I can't find the option to receive
an SMS, so I'm locked out. Please advi...
Hi, On September 29 I upgraded my account to have unlimited Canada wide
minutes and 3GB of data for $35. With HST, the total cam to $40.25. I
was looking at the credit card statement though and it shows me as being
billed twice for $40.25 on Septembe...
WTH is going on with this crappy site! HONEST TO GOD I am so freaking
fed up with there always being one issue or another when it comes to
this site- this company. Everytime I try to log in to my self serve
account I get this stupid error message. No...
I keep getting a recording saying I do not have an active plan on my
account??? we have been using this phone number for over 12 months.
please can someone help me, i can not receive or make or recieve calls