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Summer89
Great Neighbour / Super Voisin

my credit card was compromised and i don't have my new # yet, tried to put my debit card in but it said no ...helo

2 REPLIES 2

slusagm
Mayor / Maire

it is an common system issue.  You can choose to wait 24 hours first and try again using browser with Incognito mode, or you can buy a voucher and pay if you need to resume service now.   You can buy the voucher from any Shoppers Drug Mart store, or any Loblaw's brand supermarket.  Then load the voucher using My Account, PM app or by calling *611

hairbag1
Mayor / Maire

@Summer89 

get to Canada Tire, No Frills or Shoppers and buy Public Mobile payment vouchers...then dial 611 to add them to your account for next regular plan renewal. Then you can add new number later in the month.