Cannot receive calls or texts

[Pam67]

I switched to public mobile 3 days ago. I cannot receive calls or texts. 

[Pam67]

I replied yes to authorize the transfer from bell to public mobile. I got an all set email from public mobile

[porcupine]

Did you reply yes to the text you received. You can also click on the pink envelope in the bottom right corner for help with your problem and follow the prompts