07-24-2026
02:59 PM
- last edited on
07-24-2026
10:38 PM
by
softech
Hello,
Our admin team have payments to public mobile showing as follows - June 11 - $39.85, July 14 - $3.15 and July 19 - $ 13.60, however that is not reflected on our account number #####-#####-#### as it only goes back to July 9th.
The number was changed recently, does that affect the billing we can see in our account now?
Thanks,
Nick.
07-24-2026 03:25 PM
you'll need Customer Support to provide answers now. Click the orange chat bubble on lower right side to start the process.
If that fails you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage