dashboard

[bev0001]

I tried to change my email but it just stayed the same.   I no longer have a email with Shaw

[hTideGnow]

hi @bev0001 change email at Profile, Manage Eversafe id

if you have trouble changing or cannot login to change email, ask, PM agent to help 

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage        

[Chalupa_Batman]

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@bev0001 wrote:

I tried to change my email but it just stayed the same.   I no longer have a email with Shaw

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Hi @bev0001 

Here is where you change it. If you already changed it, then if you're still seeing the same email as before, it's a good chance it's just a cache issue. Go into your browser settings, clear cache and restart your browser.

https://eversafe.id.telus.com/user/selfservemenu