Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Did PM announce the launching of the PM app in the community? If yes, I certainly missed it. I could install it to find its pros & cons, but can someone, who has used it, shed some light on its benefits for the existing users? The Android app: https:...
Hey, I requested a change of subscription plan to 39/month (20gb) and I cant to see anywhere if It got accepted. It showd it will be changed on my next month. But of I want to check it it keeps loading And now I got a message :Public Mobile here, Due...
I’m wondering if i’m missing notifications from public mobile as i wasn’t notified about the new log in system. From a redflagdeals message it sort of sounded that people were notified. Maybe i’m wrong.
I was living in Quebec then i move to Calgary,y question why still getting charge by Quebec tax???
Are certified pre-owned phones no longer being offered? I can't find a link to them anywhere anymore.
Hello! So excited for the new announcement but I can’t help and think about how it would work for an Apple Watch with LTE. Other providers often charge extra for an additional line. Do we have any info on how it would work with public mobile?
Since yesterday, I've had no new Notifications. Is that a common issue amongst us all or ..?
@CS_AgentI am having trouble with my new transfer from PC Mobile. I am not receiving phone calls and text messages. Your help would be much appreciated.
My son lost his phone, and we are trying to deactivate his account but EverSafe ID sends the 6 digit code to his phone, which as stated is lost. It is a continuous loop and we cannot deactivate h
So my due date is the 20 of each month how can I change it to the 1st of each month.and not lose service for the 10 or 11 days do I have any options or do I have to go without service any help will be appreciated
i cant get my varification code to login because my screen is broken is there anyway to login without it
Why do I see an outgoing call made yesterday in my Usage Data that is not mine? I checked my iPhone call history and confirmed the call isn't there. I never made that call. Thoughts?
Is the 90 day plan offering 50GB data allotted each month? Or is it a total of 50GB for the entire 90 days?
Just wondering if anything has changed with pm coverage in alaska? I thought i had a dual sim on a54 and find i have no sim card manager on my phone so that tanks that. I’m not sure whether to just try buying a us plan and see if it works.
Saw this plan yesterday in subscription, but don't see it today, could you confirm if it's gone? Thanks!
With the big changes recently at Public Mobile have they decided not to sell CPO phones anymore ?
Hello, I was trying to change my subscription to a new plan on my renewal date but instead, it switched to the new plan today, my old subscription was renewed yesterday so I have now been charged with 2 subscriptions. I am looking for some assistance...
I am on the old public rewards system. I want to switch to the new promo plan $39 for 20gb.If I switch to the new plan does it switch me to public points or can I stay as public rewards?
I am an old user. I want to use eSIM card. Could anyone tell me when and how?
Hey all,I purchased a certified refurbished iPhone from Public's online shop a couple of weeks ago. For some reason my credit card wasn't processing and so I used PayPal to purchase the phone. Soon after purchase confirmation I decided to cancel the ...
For the past several weeks I can't get rid of the voicemail notification (Samsung Galaxy S23 Ultra) even though I do not have any messages!The only thing I can do is silence it for a maximum of 2 hours. Settings in my phone are greyed out.I'm at the...
Can't receive or sent MMS. Data is on, the APN is correct, did network reset, still not working. The provider is charging, but not providing service or help. Not happy!
Hi. After the update to the website and forum, when I tried logging into my community profile, it asked me to select a new nickname. I noticed that the profile is brand new and does not have any of the badges or the history that my original did. I t...
I have an issue with one of my Community accounts that I need CSA help. Chat Bot is 404And @CS_Agent or one of my other @Meme won't stick in the private messages. And yes I do have private messages turned on. Any one else getting the same?
Service. Can you migrate me to the 20gb for 39$
I have lost my SIM card, how am I able to keep my phone number and apply it to a new SIM card?
If I set up a plan on the 20GB for $39 a month promo, does that price expire and make my plan more expensive after a certain amount of time?
Oh no! I think I messed up. I was a Koodo month-to-month subscriber and tried to transfer my number to Public. I signed up as a new Public subscriber on the 20GB/$39 plan and selected the option to transfer my existing number. Everything seemed to be...
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