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refund

LiaRaykhlin
Great Neighbour / Super Voisin

Hi,

I requested a refund 2 days ago, which was confirmed by an agent, but it still does not appear on my credit card.

How long does it take?

Thanks!

 

3 REPLIES 3

LiaRaykhlin
Great Neighbour / Super Voisin

The agent said credit card. I will wait and see. I don't trust this company. The lack of any customer service is ridiculous. I guess you get what you pay for. Lesson learned!

Dunkman
Oracle
Oracle

@LiaRaykhlin 

It can take up to several weeks for the refund to processed to your credit card.  

Sansan
Mayor / Maire

@LiaRaykhlin refunds can take from 3-5 days and up to 30 to be applied to credit cards.

Did you verify it will be a refund to your credit card and not to your public mobile account as a credit? Can you sign into your account and check your available funds.

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