I signed up yesterday, answered the sms to port my number. I have an active line and can make outgoing calls with my ported number. However, incoming calls hit my old voicemail box at virgin.
@Questionable did you reboot your phone?? Reboot once more
There is a number to call to talk to live support (but they are closed now, so call tomorrow morning) They can confirm the status for you. I will message the number to you via the Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage) . Check the envelope icon on top right. Call them and get it fixed
