06-19-2024 10:38 PM
I signed up yesterday, answered the sms to port my number. I have an active line and can make outgoing calls with my ported number. However, incoming calls hit my old voicemail box at virgin.
Please fix, can’t receive sms codes either.
06-19-2024 10:48 PM
@Questionable did you reboot your phone?? Reboot once more
There is a number to call to talk to live support (but they are closed now, so call tomorrow morning) They can confirm the status for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed