Yesterday (October 19th,2024) I bought a physical sim card and I went on this website to activate the sim card. I was able to go through the process of activating it, then it mentioned that it'll send me a confirmation verification code with my phone number with it. When I created the public mobile account, I used my old phone number (since I didn't have another existing phone number) but was a mistake since I can't get any information or codes since the plan I had was already cancelled but I added that phone number in. Until yesterday, I was able to use data and call people with the temporary phone number (my old one) but people couldn't call me. My new phone number that was given to me by a telus provider for public mobile is: 289-xxx-xxxx. They told me to restart my phone after then it would work. So I did restart my phone to have my phone number updated. However, it didn't get updated nor my data didn't work anymore as it kept glitching and although I turned my data on, the service didn't work enough if I go to a place that had service connection or not. I made the mistake of adding my old "non-existing" phone number and I don't know how to reset this, what do I do?
