How to change Eversafe authentication number after port in

[Nitethawk]

When I first set it up, I asked for a temp phone number for my account, so it’s sending the text to 905xxxxxxx

after I did the port-in, to my number 416xxxxxx and it was successful, when I tried to login to anything via eversafe it’s still sending the verification code to 905xxxxxx

i got around it but clicking on “code didn’t arrive” and change to “send by email”, but it’s annoying eversafe didn’t switch to my current number

[hTideGnow]

hi @Nitethawk 

yes, the system won't change it itself, you have to manually change it.  When you are at the Security 2FA step, click Didn't recieve code and then there should be a option for it to send to email, choose that

Once you are in, go to Profile page and click Manage EverSafe ID, and you can then update the phone number there

[Nitethawk]

I figured it out. You have to go to your app, under account, go to “manage login (secure by eversafe), and change your phone number there to your eversafe account

wow. That’s really hidden and annoying for all the people who are doing port-ins using temporary numbers