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golfball · 08-15-2025

In my self serve there is a 9GB plan for $57 per month, is it supposed to be there or is that one of the self-serve issues that have been going on?

golfball · 06-19-2024

I was trying to look at my invoice. Is it just me that is unable to view their payment history in the app?

golfball · 04-26-2024

The loyalty bonus data email states "1 The data bonus will expire if your account becomes inactive or if you switch to an incompatible or lower-value plan"I'm currently on the $34 CAN-US plan with 50GB. If I switch to the $75 for 60GB 90 day plan wil...

golfball · 03-13-2024

Is this bonus data usable in the United States?

golfball · 02-19-2024

What is this label about? I see it in my self-serve. I searched and couldn't find anything.

golfball

A ticket is basically just a written request submitted by a customer to customer support. They try to respond to the ticket and find the answer or solution for the customer.

golfball · 10-24-2025

Did the computer possibly use your phone as an internet access point?

golfball · 10-10-2025

Switching to a 5G speed plan would only change the maximum speed limit and nothing else about the connection. Unlike 5G itself 5G speed is simply a marketing term for the limit and won't make a difference in a scenario where you're not hitting the sp...

golfball · 10-10-2025

The bonus data is one time and doesn't ever reset, so if you've used up some of it in a past cycle it will continue to show that usage until it's fully used up. You must have gone over your plan's included data at some point in the past.

golfball · 10-08-2025

You won't be able to access an account if you have deactivated your service as it is will be automatically closed. You'll need to get in contact with support.To contact support you can submit a private message here: https://productioncommunity.public...

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User Activity

$57 9GB plan

Unable to access payment history.

Is this considered a downgrade?

Bonus data 240GB

Plan recommended?

Re: "a ticket" ?

Re: Unexplained Charge

Re: Public mobile 4g plan speeds gotten worse?

Re: My data plan prioritized my bonus data before my own plan data

Re: confirmation sent to old number