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"Forbidden A1" screen on login

travesty
Great Neighbour / Super Voisin

I am unable to access my account.

It looks like I'm able to authenticate correctly with the EverSafe identity provider and get redirected to myaccount.publicmobile.ca, but there the screen just says "Forbidden A1" in plain text with a 403 Forbidden HTTP response code.

Earlier posts here (months ago) say that this cryptic error represents a maintenance window. However I don't see any such announcement here currently.

Can anyone else confirm if their account access is working?

2 REPLIES 2

eddieO
Great Citizen / Super Citoyen

@travesty, it should be working now. I just tried accessing my app and was able to get in like normal

travesty
Great Neighbour / Super Voisin

I just tried accessing my account through the mobile app for the first time too, and it shows a "Maintenance Mode" screen.

I guess that confirms it?

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