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signed up to PM Selected a number issue

Pipe32
Great Neighbour / Super Voisin

I selected a number from the selection screen

Its now saying they noticed i have an active public mobile service, and its asking me to confirm my access with a verification code.  Anyways this verification code is going to the new number i picked. I cant by-pass this step.  I never had a PM account before... its my first time. 

Any help would be appreciated. 

 

 

1 REPLY 1

Phil_Adelphus
Mayor / Maire

@Pipe32   If you're getting to the code entry page, look for an option "Didn't Get the Code" and it should enable the email option.  If you still can't log in, send a private message to customer support using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

An agent will reply at the envelope icon top right of this page or, if no envelope icon, tap on your avatar for Messages.  It may take a few hours to get a reply, their hours are 9 a.m. to 10 p.m. eastern time.

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