Paid, but have yet to activate account - changed my mind. How Can I cancel the subscription?

[blankst2]

I just signed on but did no activate the account yet. I'd like to cancel prior to activating and porting my number. How do I do that?

[BKNS27]

@blankst2 

If you didn’t complete up to step 6 then you are good. Just restart the activation of the SIM/eSIM again.

If you completed step 6 then login to your account then on the Account tab>Transfer Phone Number on the app or online.

 

[Handy1]

@blankst2  You will need to ask support to cancel it and remove credit card info on file 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Chalupa_Batman]

Hello @blankst2 

To cancel everything and request a refund, please contact a CS Agent via this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437