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Activated service but eSIM didn’t download

I activated service but my public mobile eSIM is not downloading. I bought a physical sim but to activate it I need a 2FA, which won’t work because my eSIM isn’t functioning. I tried contacting support but that also needs a 2FA and that won’t work be...

active number

Hello, sirCan you active my number? I would like transfer the number to other wireless.

I want to pay my bill.

Your system won't take me money. I have plenty, so please don't make excuses. I have no data Access currently I'll find a new provider tomorrow. 

how to unsubscribe

how do i unsubscribe

eSIM Cost: How Often Can It Be Downloaded? What Happens if I Swap Phones Often?

I recently purchased an eSIM for $5, but I'm wondering how often it can be downloaded. If I swap phones, do I get charged again or can I just re-download it without extra costs? I review tech products and switch phones often, so I’m trying to figure ...

Signing up for service

I have a cel # ,,,I am with Rogers at the moment,,,do I need to cancel that # first or do I just sign up and use the same # with no interruption ?

It’s been longer than 90 minutes how do I get this message again

Is migration PM eSIM number to new phone possible?

Hey all,I just got a new phone and don’t want to change numbers again, and I’m wondering if it’s possible to migrate my eSIM number to my new phone. When I set up my new one I clicked on the option to migrate numbers, but my public mobile number wasn...

how to update my credit card on file

Previous phone number

How do I get my previous phone number that I used before with public mobile?it says that it is not a valid Canadian number ?

3g network shut down

I received text messages about switching to telus because of the 3g network shut down. But I switched to a newer cell phone, does it now mean I will be ok? I have 5g and volte....how can I know for sure my service will not be interrupted? 

New Subscriber with creating

Hi,Yesterday I tried to subscribe a new Phone number, I managed to pay the required plan.Then I continued to the next step , and then I encounterd a problem. To make matters worse the email address that I initially used is not working. So I need to c...

my phone service has cut out and is in emergency calls only over over a month

my phone service has cut out and is in emergency calls only over over a month for most of the day I have no service and when I do it is emergency calls only and cant receive ingoing calls or text at all on rare chance I can make a call but cuts out v...

Today dec. 9 2025 i paid my phone, and I'm being aske to pay again.

Sign in problem

Hi, I m unable to sign in my account for last 2 weeks.I need to pay my bill. Unless my SIM will be inactive and then goes to others.I m in Gulf now. I contact customer care by email..... Not worth. Is there any other way to pay my bill to continue my...

I’m actively watching my phone get spoofed

NEED HELP 

I need to know if my account my actually cancelled during a new activation

I just got charged and I am assuming it was my final bill. However, I cannot log in anymore to confirm that or to use whatever points I have had to put towards my final bill. I need confirmation my account balance is paid off. 

change Subscription

when I open my public application I can not find the plan I want to subscribe to ; that appears only on the website

SMS

When I send a text, it’s sent as SMS. I looked in settings and it says verifying number   Does it take awhile to verify 

Locked out need agent

Lost access to my email for 2fa 

Rcs issue

I have rcs issue. Status is connecting or waiting for retry. I have tried everything that the internet suggests. Is there a on going issue with public mobile?

spam text and calls

I am getting 10-15 spam messages and calls all from the same 3 companies. i block and report and they just spool a new number and send me the same automated call or spam message, how do I stop them

Porting number

Hi My phone number is +1######### and i am trying to port to another provider. Please process my request. 

change to old plan 17$

New SIM card

I put new SIM card number.  And touched “save changes “ then “ ! “ mark came up.  What does it mean? I checked new numbers again. It was a correct number.  

intermittent connection for data services since switching to iphone 17 with e-simm

Since upgrading my phone from iphone 11 to iphone 17 with e-simm, I have been having intermittent connection for data services. 

How to swap esim for sim card?