FR
Help
Bookworm88
Good Citizen / Bon Citoyen
since ‎04-17-2022
‎08-25-2023

User Statistics

  • 27 Posts
  • 0 Solutions
  • 20 Bravos Given
  • 16 Bravos Received

User Activity

No Longer Receiving Payment Notifications

06-30-2023
I have AutoPay for my account and I used to get a monthly text message from Public Mobile confirming they've received payment.  I found those messages helpful since I like to make sure payments have been made on time and if there were any unexpected ...

Buying Public Mobile SIM Cards Offline

07-18-2022
In the event that I need to buy a new Public Mobile SIM Card, is it possible at all to still buy them at a retail location (besides Koodo stores)?  I've read that Public Mobile has changed SIM Card distribution to online, but I've never really liked ...

Insufficient Funds Message Despite Pre-Authorized Payments?

07-13-2022
My mom and I have Public Mobile plans and I pay for both with pre-authorized payments with my MasterCard.  Today we received text messages notifying us that our bill is due on Jul. 16 and we have insufficient funds to renew our plan.  This is the fir...

Slow to Login to Self Serve Account

04-18-2022
I've found that trying to login to my Self Serve Account tends to be quite slow (it can take a few minutes).  Is this normal for Public Mobile or is there some setting or something I need to configure in order to speed things up a bit?

Do We Have To Register For Rewards Before Sending Referrals?

04-17-2022
I just joined Public Mobile today and also shared a referral code for someone else who wished to join.  I did not, however, register for "My Rewards".  Does this mean that I will not get the reward points for referring a new user? Likewise, will othe...
Bravos given to
Copyright © 2024 Khoros, LLC
Need Help? Let's chat.