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Bookworm88 · 10-11-2025

I received a text message from 611 that says "Public Mobile here. You have 10 minutes left in your plan. Go to https://selfserve.publicmobile.ca for more options."My plan has unlimited talk & text, so I don't know why I'm getting this message. Is an...

Bookworm88 · 06-30-2023

I have AutoPay for my account and I used to get a monthly text message from Public Mobile confirming they've received payment. I found those messages helpful since I like to make sure payments have been made on time and if there were any unexpected ...

Bookworm88 · 07-18-2022

In the event that I need to buy a new Public Mobile SIM Card, is it possible at all to still buy them at a retail location (besides Koodo stores)? I've read that Public Mobile has changed SIM Card distribution to online, but I've never really liked ...

Bookworm88 · 07-13-2022

My mom and I have Public Mobile plans and I pay for both with pre-authorized payments with my MasterCard. Today we received text messages notifying us that our bill is due on Jul. 16 and we have insufficient funds to renew our plan. This is the fir...

Bookworm88 · 04-18-2022

I've found that trying to login to my Self Serve Account tends to be quite slow (it can take a few minutes). Is this normal for Public Mobile or is there some setting or something I need to configure in order to speed things up a bit?

Bookworm88 · 08-25-2023

Unfortunately, I haven't heard any news about this. I really hope they bring this feature back. It was a useful reminder and a good way of being notified if a payment was late for some reason.

Bookworm88 · 06-30-2023

Do you know if there's a way to always have verification codes sent to email instead of by SMS? Whenever I try to login, it will send an SMS to my phone first, but I always find that I receive the code really late, sometimes after the website alread...

Bookworm88 · 07-21-2022

@darlicious As per the advice from dust2dust, I did a search and the nearest locations that carry the SIM cards are all Koodo stores.I really don't understand why the company would restrict the availability of their SIM cards like this. I switched t...

Bookworm88 · 07-21-2022

@NezgarI'm surprised they would go to such lengths to get rid of the remaining supply. Was there a reason for this? It seems odd to shred them when it's still possible to make a sale.

Bookworm88 · 07-21-2022

@TimerThanks for the tip! I never would have thought of checking a Shell station.

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User Statistics

User Activity

Warning about having 10 minutes left?

No Longer Receiving Payment Notifications

Buying Public Mobile SIM Cards Offline

Insufficient Funds Message Despite Pre-Authorized Payments?

Slow to Login to Self Serve Account

Re: No Longer Receiving Payment Notifications

Re: [Troubleshooting Help] Issues with 2FA/OTP Code for login: try selecting "resend code"

Re: Buying Public Mobile SIM Cards Offline

Re: Buying Public Mobile SIM Cards Offline

Re: Buying Public Mobile SIM Cards Offline