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Warning about having 10 minutes left?

Bookworm88
Good Citizen / Bon Citoyen

I received a text message from 611 that says "Public Mobile here. You have 10 minutes left in your plan. Go to https://selfserve.publicmobile.ca for more options."

My plan has unlimited talk & text, so I don't know why I'm getting this message.  Is anyone else getting this message and what happens if I make another call or text someone?  Will there be an extra charge?

3 REPLIES 3

hairbag1
Mayor / Maire

@Bookworm88 

Public Mobile is a pre-paid service… meaning you only get access to what you previously paid for. You won’t ever be billed later for anything over and above your regular plan renewal cost every 30 days.

hTideGnow
Mayor / Maire

hi @Bookworm88 some system issue and lots of wrong text sent out.  just ignore 

Sansan
Mayor / Maire

Unfortunately,  a lot of people have been getting these messages for several days now.

If you have unlimited talk and text, don't worry about it. You will not be charged overage.  Your services will Just not work.

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