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No Longer Receiving Payment Notifications

Bookworm88
Good Citizen / Bon Citoyen

I have AutoPay for my account and I used to get a monthly text message from Public Mobile confirming they've received payment.  I found those messages helpful since I like to make sure payments have been made on time and if there were any unexpected disruptions, I could quickly take action before payment is due.

The last time I received one of these notifications was in April.  I'm guessing this is probably somehow connected to the new website, and was wondering if anyone knows of a way to switch this feature back on.

3 REPLIES 3

Bookworm88
Good Citizen / Bon Citoyen

Unfortunately, I haven't heard any news about this.  I really hope they bring this feature back.  It was a useful reminder and a good way of being notified if a payment was late for some reason.

arrowcf105
Great Neighbour / Super Voisin

Is there any update on text payment notifications as I too am no longer receiving them and found them to be quite useful?

softech
Oracle
Oracle

@Bookworm88 yes the sms related with payment has stopped for couple months.  Not sure if PM will bring it back with popular demand 

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