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MTess

Hello, I am just realizing that I am on an ancient plan (Hero Data 3GB (30-Day) - 3G) and that I can switch subscriptions to get more for the same price. However, I can't find a way to view my current plan's full offerings in order to compare it to n...

MTess · 10-20-2025

My phone is also down. Unable to make or receive calls or texts. I'm in Vancouver BC.

MTess · 07-15-2024

Hi there, With all the hype around 5G/5G+, I'm wondering what it's good for? I have 3G and am completely happy with my phone. What is the difference? When is 5G actually beneficial? Is it only for certain (new) phones? Can new phones even run on 3G? ...

MTess

Thanks. I've been there, but it doesn't tell me any details. Can I then assume I just don't have international minutes/texting or anything else? I swear I signed up for that originally but it's not showing.Will my add-ons be carried over to my new pl...

MTess · 05-12-2026

Today I received a text message to let me know that I will have to replace my phone to keep my current monthly plan rate. The text says a 4G LTE/5G device is required but I don't see any 4G plans being offered. Will a 4G device work on a 5G network?D...

MTess · 10-20-2025

I had tried restarting my phone, which didn't work. It actually took me removing my SIM card and putting it back. That just worked.

MTess · 07-16-2024

This is what frustrates me. I don't need 5G and I'm going to be forced to pay for it.... ugh. Thanks for your response.

MTess · 07-16-2024

I'm using a Samsung A31. I'm not sure if my phone is 3G or not but my plan is 3G.

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How to view current plan details?

Re: Is there an outage?!?

What difference does 5G/5G+ make for every day phone use?

Re: How to view current plan details?

PM Update Requires New 4G LTE/5G Device Purchase - but is 4G offered?

Re: Is there an outage?!?

Re: What difference does 5G/5G+ make for every day phone use?

Re: What difference does 5G/5G+ make for every day phone use?