Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Solved.
HI All, PM comes out with the new app 2.0 on both iOS and Android, download if you have not.Question first, is there a Logout button? Can't find it anywhereBut one thing to say, it is much fasting loading than before
I was just prompted to update my app. The new version does not have the “inbox” option in Support anymore… so they seem to have completely taken away the ability to chat with a live person! Am I missing something?
so if they transition in May 1st in my anniversary is June 1st do I get my $10 on June 1st.. thanks
How’s the point Sistine work
My unlimited incoming and outgoing picture messaging has not been working for at least a week. Please help.My unlimited incoming calls no longer shows in my plan instead it now shows that I am only subscribed for 100 airtime monthly minutes. I am up...
the old reward program is going away and PM is giving bonus data to those customers who are still using it. It says the bonus data last for only 180 days. PM did give me bonus data from the last couple years and those data doesn't have expired day. ...
I haven't been able to log into my account and I have been charged $11.30 for something that I have no idea what it's for. I can't find a way to contact Public Mobile to find out what the charge is for. Please help!
Just saw this in my google now feed . I'm fairly new the changes doesn't affect me . Can I still file a complaint?
I switched to Public from another operator before but then returned to Virgin due to better prices. Something strange is happening here, my mobile number is now between two carriers, I can use my virgin number for data, calls and text messages, but I...
I just switched to PM from Fido. Ever since I haven’t been receiving all text messages. I’ve noticed, especially for iPhones, the messages are not coming through but I can send them. Any ideas what is wrong with my phone? I’ve been with PM before wi...
Good evening,My family and I are all on PM plans and today we received a text saying “Public Mobile here. Welcome to USA! You can get a U.S. roaming add-on for as low as $10 for 15 days. Customers using Roaming Add-Ons may experience differences in c...
My Girlfriend has the Canada Wide Public Mobile unlimted plan and I have the Canada-USA wide Public Mobile plan. Can she call forward her phone to my phone while in the USA? (I am thinking she can since we both have Canadian numbers) Is there a cost ...
How do i switch from Telus and keep my phone number?
After paying for my plan, I was unable to login. It has been over a week. I still have not ported my number over yet.
I just purchased $34 plan Canada wide 2 days ago, but I want to upgrade to Canada-US $40, since i will be going to USA next month. If I "change on renewal" will my plan change at the end of this 1st months cycle OR after 90 days.Thanks in advance.
Just asking? I am assuming it was from when EverSafe ID was introduced. I was also looking at old threads from years back and say the username 'Anonymous' and cannot click on the profile or anything.
I cannot find the fine print but I wanted to know if public points expire and how long do you have the points for? Just trying to get the most out of the points.
HELP no one can make or receive calls but our data works and we can send texts but we really need to be able to make phone calls.Please help
My wife and I are with pm and I want to switch phone #s with her. Can we just switch sim cards. Our phones are the same
I just need @CS_Agent to dm me asap to help me out there was an issue and my provider says you guys have to confirm by midnight if not I'm screwed + I can't call and get messages pls help urgently @CS_Agent
do I have to call my former company to cancel? Or is it done already with transferring my phone number?
I'm currently a subscriber of Public mobile. Then I would like to change a plan to $29 with 20GB for a new activation only. In this case, if I want, should I leave Public mobile first, and then come back here again? I know it is for new customers. Is...
Hi my friend referred me to Public mobile during the promo I missed the box to add it. I am currently waiting for my SIM card to arrive. I cannot access my account. How can I add the referral code?
I was checking invoices for tax purposes today and found a Public Mobile bill for $100.80 from back in Sept 2023. I cross referenced the invoice on the Public Mobile site and sure enough the invoice thanks me for purchasing a "x1 Automatic Top Up" fo...
Want to port a number but it says not available. I was will TELUS and cancelled the number in December. I now have a number with you people but would like my old number if possible. I called the old number today and it says um1 the number you have di...
How to activate my public mobile SIM card and subscription step by step
Hi, If I decide to leave PM and come back a few months later, will I be consider "new activation"? I don't get why as an existing PM subsciber I will pay more for less and a new activation pays less for more. It just doesn't make sense. I am loyal to...
Hello,I can’t log in to my account because it says “forbidden A1”. Its been a week. I would like my money back. Anyone know how I can make such a request?
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