Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have purchased a 1GB add-on and am trying to use the data in Canada itself. However, it is not working. On my subscription usage, it shows that I have 1GB left, but I am unable to use it. I don't have any data limiters turned on my phone, and I did...
Is it possible to speak to a human person at puplic mobile by phone ?I am looking a phone number.....
having trouble at the end is it "capital O numberal 8 or number 0 number 8
Hello:Upon insertion my simcard is not working. Does anybody know what to do next?
Currently I am using the $19 plan, and in the app under current subscription, it shows this plan includes Calling features, unlimited minutes in Canada and 1GB data. I discovered another plan with the same price online with also unlimited minutes in ...
I am going to Ecuador for 2 months and I am wondering about eSIM card for that country.would I have the same plan and does it cost the same?
I need support to help me upgrade my existing 4G plan to a new 5G 50 GB Canada-US-Mexico subscription ($35.00). The website won't allow me to do this.
I bought a I phone 16 pro but my I phone 8 has a sim card and the 16 doesn't do i have too add the esim first how do I change it over thanks
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I am going to Jamaica in February. How can I continue to use my phone and data while I’m there?
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I currently have the the $34 Can/US. Can I switch to the $29 CAN/US/Mex? Alternatively , can I cancel my current subscription and sign up for $29 CAN/US/MEX?
Could someone give me the contact number for the porting out team. They don't seem to be responding to the request to port out me number. Thanks
I got a voucher and it say it is invalid when I put it in
When I receive a text I keep seeing a red exclamation mark after the text is sent. People are receiving my texts and I recieve there's but the red exclamation mark still shows up.
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I am trying to subscribe to public mobile services however, they keep asking me to authorize the cancellation of my account with my old provider. The only issue is I still have additional services with that provider, so I dont want them to cancel my ...
My payment is updated why my phone is cut off?
Activated SIM yesterday - phone calls and data working good. APN verified. BUT no SMS Texting possible.Please look into this urgently as I receive texts from business clients on this number.
I signed up with public last night using an eSIM but I don’t know if something didn’t work properly as I can’t text or make calls. Nothing is working
Very disappointed in the self serve portal! first time user trying to sign up.2 credit cards declined which are verified clear directly from my bank private message to community advocate has no solution.yuck!!! i'll be gone in 24 hrs
Dear Public mobile team,I just turned the subscription bottom off because I don't want it to be renewed automatically. Could you please confirm that it wont charge my credit card on December 30, 2024? Thanks
Dear PM community folks,Is there any announcement on holiday bonus for this season 2024?Thanks
Why can I not talk to a real person anymore for any phone carrier or internet provider. The ai only works for people that don’t even know how to use a computer. I have an issue the ai can’t solve yet can’t get ahold of a real person
I ordered a SIM card on Dec 5th and paid for a monthly subscription. I still haven’t received the SIM card, therefore unable to use the plan I am currently paying for. Due to the postal strike I put my street address and not a P.O. Box. What courier ...
I recently signed up for PM and I see now the plan I subscribed to is $29 rather than the $36 I am paying. I cannot figure out how to change subscriptions as it's not listed when I try to change after logging in? Is this a matter of not being able ...
Last month I moved 3 of my lines to Public mobile 5G plan and I live in Winnipeg.MB. Plan says upto 20Mbps, but all of my downllad speed tests have been 5 to 15Mbps for download and surprisingly 20Mbps for uploads. I have done multiple tests in diff...
