a month ago
- last edited
a month ago
by
computergeek541
Is it possible to have my number transferred to another provider?
Solved! Go to Solution.
a month ago
Odd. Look to see if was submitted by the service provider. If so then unfortunately you have to submit a ticket to CS_Agent
a month ago
HI @Baje66
call your new carrier today and ask them to request it again this morning
a month ago
It has already been initiated Friday, I have not received the text message from PM To confirm transfer
a month ago
Yes it would have to be initiated by that service provider
a month ago
Hi @Baje66
is your PM account active? it can receive regular sms from others? If it can, first call your new carrier to resend the activation request and check the text again
if no text after another 2 hours, check with PM support agent by ticket (not by posting here)
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
a month ago
I am trying to transfer my number to another provider but I have not received any text message.