cancel
Showing results for 
Search instead for 
Did you mean: 

Loyalty points

Sasho
Good Citizen / Bon Citoyen

How come I didn't get my 5 rewards points for being a loyal customer, that I used to get every month before you introduced this new reward system. This a joke and I am not happy with the new reward system. Scam, give back the loyalty points or we should look for a new provider. 😡😡😡

5 REPLIES 5

Sasho
Good Citizen / Bon Citoyen

So in recap, we going to screw you over get more money from you, and you going to give us applause and smile 😁😁😁😁😁 scammers.

Sasho
Good Citizen / Bon Citoyen

"""Of course it's not as lucrative as it was before but""""", and I have to accept that. So in recap, we going to screw you over get more money from you, and you going to give us applause and smile 😁😁😁😁😁 scammers.

Sasho
Good Citizen / Bon Citoyen

Ohh, and I just realized I didn't get my auto-pay points either, so this month my bill is going to be 7$ more plus the 13% taxes on top of the 7$ way to go public mobile, you finally transitioned to the level of the other scam providers, money hungry pitty scammers.😡😡😡😡

Phil_Adelphus
Mayor / Maire

@Sasho  You still get a discount but you have to apply the points to your account yourself rather than automatic discount.  Of course it's not as lucrative as it was before but you can possibly get a lower cost plan that is better or equivalent, for example the $19 for 1GB at 4G speed currently only being offered to existing customers (you have to log in to your account to see it).

softech
Oracle
Oracle

@Sasho 

yes, the monthly loyalty points now replaced with the 10 anniversary bonus points

here is a recap of how to earn points with Public Points,

  • you will get the same friend referral, 1 point (= $1) for every referral every month.
  • Instead of $2 autopay, you earn 5% point of your spending in points (plan renewal or add-on purchrases). 
  • Instead of loyalty rewards, you will earn 10 points on your Anniversary date every year 
  • You will still earn Give-Back rewards by participating in the Community. Everyone has a chance to earn can  1/2/5/10/15/20 points depends on the overall participation of the month 

I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace 

Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points

 

Need Help? Let's chat.