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How to chat with a customer support agent

Lilly6
Great Neighbour / Super Voisin
 
2 REPLIES 2

hairbag1
Mayor / Maire

@Lilly6 

Public  Mobile doesn't have a traditional call center for customer support. Your first option is to post your question here in the PM Community Forum made up with customers such as you and I. We can usually help with most of your questions, faster than any call center off-shore. If we can't help, we'll direct you to use the chatbot.  I suggest you start by letting us know what your question is and we can help right away, 24/7.

Sansan
Mayor / Maire

@Lilly6 use the chatbot to send a ticket for someone to get back to you or the link below.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Need Help? Let's chat.