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service is mixed up with old number still

corlakins
Great Neighbour / Super Voisin

i changed my number over a year ago, yet my old number keeps sending and receiving texts . It is very strange and I have no idea whats happening

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@corlakins   Are these SMS messages, or iMessages or the Android equivalent?

Dunkman
Oracle
Oracle

@corlakins 

More details would be helpful.  

How did you change your number?  Via the self service account, choosing a new mobile number?  Porting over from another company?

What about incoming phone calls?  outgoing calls? data?  

Which model phone?  Which messaging app?  

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