I’ve tried to switch my subscription to the boxing week promotion $34/month for 50 GB 5G network but it won’t let me. I suspect that’s because it says it’s for new customers only. As a loyal existing Public customer it seems like this offer shoul...
Totally agreed! I just think it’s a terrible business practice not to support existing customers. One other member suggested that I could cancel my existing account and create a new one with same carrier. If I’m going to do that, I might as well s...
Thanks for letting me know you’re just another customer. What a ridiculous business practice to not support its existing customers. I’d rather spend time and money switching carriers than “jump through hoops” to cancel my existing plan to then swi...
Thanks for the response. I think I’d rather cancel my plan with Public and switch to another carrier. If the competition is that fierce Public should be reducing friction in its processes and offering these promotions to loyal existing customers no...
If this response is from a Public Mobile staff member, the answer is shameful. It takes more time and money for a business to attract new customers than keep existing. During a time of year when the cell phone companies are so competitive, does it ...
