Resolved! Need Real help to be a satisfied customer
I have not been able to access my email to verify it’s me!! Impossible to get help here!New Credit Card and public mobile has no way to easily make the changes.
I have not been able to access my email to verify it’s me!! Impossible to get help here!New Credit Card and public mobile has no way to easily make the changes.
My phone was disconnected for non-payment, I am on autopay and there is plenty of money in the account and it has worked fine till now. What happened?
I cannot send receive text messages I can make phone calls I cannot receive phone calls the number transfer didn't go through because the old number does not have a SIM card the old number is not a number that is in use but it's my old phone number a...
Another rant. But this one has really pissed me off now. I got double charged for the $25 plan. I looked at my statement and it says $54.24. I looked into my account and says I have the $25 plan. When I check my rewards account it says i have a $55 d...
My first US Roaming worked fine. When I try to purchase Add-on I get the same process except the Roaming is not showing up. Also, I get a downloaded receipt that shows total amount paid $22.40. Still no roaming. Help!
Planning on moving my old plan over, does all the referral rewards get transferred over also?
Is the free 5 gig still available.
I am not a big let’s learn how to use community crap just to have a cell phone. Haven’t logged in for a year but tried to log in and change banking info and get this see what’s new page with no option to get to my account to make changes. Tried loggi...
my account is suspended and i can not change credit card number to pay. urgent need help. please help
Like others I received a text about the latest promo: 15 GB for $40. I know how obtain the plan, and, how to make sure it starts on my next billing cycle. I have two questions: I've been with PM a number of years, and a few friends used my code when ...
Hi, How to change my father’s phone from ctexcel? I already have transfer code. Thanks!
I urgently need to speak to an agent about my account.Can’t find a number to call! Can anyone help with public mobile customer care number?
Is the 15 GB for $40 still available? I just recently switched from Public Mobile to Videotron last week and now i heard about the $40 plan for 15 GB. Is that still valid for returning customers? I cannot see it online.
When i try to log in to my account i can only get the Verification code by Email now its not giving me the option for SMS and i am not receiving the email for the verification code
Tried to activate new sim card yesterday. activation crashed during the 4th step. my credit card was charged. phone number wasn’t ported over. i’m unable to login. im unable to change password. unable to submit ticket. need customer service to help w...
I just updated my plan, BUT.. i had a couple of friend referals and they did not pass on the savings to my new plan. any reason why?
Im trying to Activate a new account for my daughter and use my CC to pay for it but for some reason PM wont accept this CC or the other one i have.
I received this text message today from 5169: "Public Mobile here. We've got a great deal for you. Get 15GB of 4G speed data for only $40/month. Reply "YES" to get this limited time offer added to your plan on your upcoming December renewal date.Plus...
Hi folks so I bought a new SIM card and tried to use the change SIM card number in my profile and it won’t stick郎郎郎掠 I did the private tab thing and it still will not work. I really need this like last week to work…. Help please I even drove to a kud...
I had to change my debit/credit card and now the card that's on file is invalid but can't find any way to change that.
I need to change the email on one of my accounts. How does one get this done?
Hi there, My phone has not been letting me make phone calls, it says my minutes are up, yet I have unlimtied calling on my plan. My plan is active and everything is in order. I also cannot send text messages. Please help! Peter Peters
I took a trip out west in August. My data quit working at the end of the billing cycle. Automatic payments each month, yet no data. Did everything Simon suggested, but nothing. I tried to sign in to my account, it keeps saying page is expired
Been with PM for a while. I have. 3 or 4 $ loyalty 2$. Auto payment 1 $ refer friend ... They offer through sms a plan change that is attractive.If I were to reply yes, the plan change would indeed upgrade.Would I be loosing the account benefits e.g ...
My old SIM card is not working in my phone. How do I go about putting the new one I have on to my account?
I see they have this community discount, if you are active in the community you get discounts on your plan.I'm just wondering how much work it is to get a discount and if it is worth it. Or if there are any really easy ways to do it. Thanks guys! I'm...
Friend on the $15 Public Mobile plan received a text from public mobile that as of June 2023 his plan will no longer support MMS has anyone heard of this or know of this? Thank-you