06-28-2024 11:36 AM - last edited on 06-28-2024 02:53 PM by computergeek541
hello, i setup an esim on iPad and activated it but now it is sending a 6 digit code to the phone number setup but I don't have a phone, it is only for the data. Is there a way to verify the ever safe account other way?
06-28-2024 11:39 AM
In that case you will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)
06-28-2024 11:38 AM
I did try that yet it won't give me the option. I did veryify the code with me email then it asks to verify the 6 digit code by text.
06-28-2024 11:37 AM - edited 06-28-2024 11:38 AM
@RileyTB, you should be able to select "Didn't get the code" and then select to receive it by email