Get Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Accidentally purchased 2 add ons, how do i reverse the second?

HI,i went to purchase an add on for US roaming and it required me to put money on to my account first. Once i entered the amount it didn't look like it went though and prompted me to purchase it again, so now i put $40 on my account rather than $20. ...

OMShunyata13 by Good Citizen / Bon Citoyen
  • 369 Views
  • 2 replies
  • 0 Bravos

Payment Voucher Issues

I have a payment voucher but when I enter the pin, the recording says the pin is incorrect

312021 by Great Neighbour / Super Voisin
  • 351 Views
  • 5 replies
  • 0 Bravos

Resolved! 3g no internet, no 4g connection

Hi, I bought a new cell phone but the mobile data don't work. The new phone : Umidigi F2 (data not working (no internet connection), in my house connection low 3g) : https://www.aliexpress.com/item/4000287960788.html?spm=a2g0s.12269583.0.0.12e47301jd...

auxaurus by Good Citizen / Bon Citoyen
  • 1102 Views
  • 9 replies
  • 0 Bravos

in valid pin

ive bought 2 phone vouchers now and they both say invalid oin when im adding mins y

Resolved! A "little" odd!

So I'm not sure if PM is in the middle of some changes, but I just logged into my Account and was surprised to see that the overview page shows that I'm on the old discontinued $10 plan, which I have not been on for almost 2 years now, although curio...

dabr by Mayor / Maire
  • 566 Views
  • 10 replies
  • 0 Bravos

Scam Canada revenue calls and other scam calls

Long time pm customer.. know the PM area codes/ numbers etc.. more and more fake revenue Canada and threatening calls are utilizing Pm numbers.. figure it out and stop the rediculous calls.........

Metal1967 by Deputy Mayor / Adjoint au Maire
  • 653 Views
  • 22 replies
  • 0 Bravos

Resolved! phone number

My publice calling card has not been paid for 9 months, but I still want to use this phone number. What should I do?

Finesse by Good Citizen / Bon Citoyen
  • 497 Views
  • 12 replies
  • 0 Bravos

Resolved! Change address

How can I change the address for my sim card delivery?I made a mistake when putting the address for my delivery address is there a way I can change it?

Izzeldeen by Great Neighbour / Super Voisin
  • 430 Views
  • 3 replies
  • 0 Bravos

Video stopping

Anyone know why when video is click on to watch it started and just stop suddenly.

Mike by Good Citizen / Bon Citoyen
  • 355 Views
  • 5 replies
  • 0 Bravos

Resolved! My Number

Recently, I activated my number however every time I try to register with various service providers, they say the phone number is already registered! what to do !

Osman by Great Neighbour / Super Voisin
  • 500 Views
  • 7 replies
  • 0 Bravos

Resolved! .

tahir45 by Great Neighbour / Super Voisin
  • 1078 Views
  • 9 replies
  • 1 Bravos

Resolved! Can Current Public Mobile customers activate a new plan

Hi there, Was wondering if I can activate a new plan with the Boxing Week Savings plan?I have been with Public Mobile for the past 2 - 3 years? I couldn't really get a straight answer from the moderator ... So had to come here. https://publicmobile.c...

babu62 by Great Neighbour / Super Voisin
  • 783 Views
  • 5 replies
  • 0 Bravos

Resolved! Black Friday Sale, $5 off $35 plans. Promo still not applying

I am hoping someone can help me out. I registered my email during the black Friday sale and then activated my account by porting over my phone number from Rogers at the beginning of December. I have now received my January bill and there is still no ...

davewpg by Good Citizen / Bon Citoyen
  • 942 Views
  • 11 replies
  • 2 Bravos

Resolved! US Roaming not activating

I’ve added twice now the US Roaming add on. I first added the talk and text for $15 but when I arrived in the US my phone would work ( I’ve done this in the past with no issues and have all my settings correct). So I added another plan with talk/ txt...

Greg7vl by Great Neighbour / Super Voisin
  • 805 Views
  • 17 replies
  • 0 Bravos

Resolved! Didn't Receive Rewards after giving referrals

hi everyone, I've been with public for about 6 months now and I've been receiving my $2 auto-pay rewards regularly. About a week ago I convinced my family members to switch and I set up the accounts myself using my code, all worked without any hiccup...

erick_b by Great Neighbour / Super Voisin
  • 407 Views
  • 3 replies
  • 0 Bravos

Resolved! Payment

I am anabel to pay my billThanks 

Za16A by Great Neighbour / Super Voisin
  • 409 Views
  • 3 replies
  • 0 Bravos

Resolved! what are PM promos actually tied to?

is it:1) registering/activating a new SIM/account?2) selecting/activating a month of service/plan? the reason I'm asking is that in other areas of the forum it sounds like existing PM users are able to take advantage of new promos, and I'd like to un...

_Daniel_ by Good Citizen / Bon Citoyen
  • 790 Views
  • 9 replies
  • 1 Bravos

Resolved! my login is disabled

I can't login as my login has been disabled. I need to get my account number. Anyone know how to get this fixed?

TM7 by Great Neighbour / Super Voisin
  • 570 Views
  • 13 replies
  • 0 Bravos

Unlocking an iPhone 7 Rogers

I’ve had a broken iPhone 7 for a while that I got from a friend sometime this past summer. I recently decided to get it fixed and afterwards use it. However I realized that the phone is locked to Rogers. After going to their support I was told I need...

Rasseru by Great Neighbour / Super Voisin
  • 485 Views
  • 13 replies
  • 0 Bravos

Resolved! Invoice

How can I have all 12 months invoice

1947Lkl926 by Great Neighbour / Super Voisin
  • 480 Views
  • 3 replies
  • 0 Bravos

Resolved! Boxing Week Promotion

I submitted my e-mail for the boxing week promotion after i had already activated my service on Dec 26th.Will the promotion automatically show up in my account?

cwirth by Great Neighbour / Super Voisin
  • 406 Views
  • 4 replies
  • 0 Bravos

esn

On sign up I was texted by public and told they were having trouble transferring the number because of an incorrect ESN/MEID. I was told they would phone shortly. This was yesterday at 2:00pm and then I never heard from them. This is frustrating what...

douglaskent by Great Neighbour / Super Voisin
  • 346 Views
  • 2 replies
  • 0 Bravos